There's no good reason for that to happen. Locked up as in the seems to be loading but isn't? Can you send us (privately if you want) the email address you're trying to send to and the site you're trying to send from?
Actually, there was a "good" reason for that happening, i.e. the host name not matching up with the domain on your VPS, but we fixed the cause and the contact form is noticeably faster (I tried it when you mentioned it and it took 2 minutes, but now it takes a couple seconds).
Thank you for the quick turnaround. Its alot snappier. But now we've noticed that no emails are coming to either the sender (send copy to me) and the recipients in the Contact form. I haven't seen anything in my spam box so I don't think the one coming to me is being filtered.
Can you check if the emails are being sent from the module?
Comments
There's no good reason for
There's no good reason for that to happen. Locked up as in the seems to be loading but isn't? Can you send us (privately if you want) the email address you're trying to send to and the site you're trying to send from?
Actually, there was a "good"
Actually, there was a "good" reason for that happening, i.e. the host name not matching up with the domain on your VPS, but we fixed the cause and the contact form is noticeably faster (I tried it when you mentioned it and it took 2 minutes, but now it takes a couple seconds).
Side effect?
Hi Richard,
Thank you for the quick turnaround. Its alot snappier. But now we've noticed that no emails are coming to either the sender (send copy to me) and the recipients in the Contact form. I haven't seen anything in my spam box so I don't think the one coming to me is being filtered.
Can you check if the emails are being sent from the module?
Thank you!
Peter
I've brought this to the
I've brought this to the attention of our support engineer, and I'll let you know what I find out.
Try now
I heard back from our support engineer, and he says he implemented a fix on the server. Can you give it a try now?